Most questions that you will have are answered in the Quick Start Videos, the other Tutorial Videos, and the Help Videos that are on each page of the Automarketer/ CRM/Phone System.

Frequently Asked Questions can be found on the Support Desk at http://joecrumpsupport.com

If you still have technical questions, please open a support ticket there.

You can also open a ticket by sending an email to admin@joecrumpsupport.com

IMPORTANT NOTE: PLEASE INCLUDE LINK TO SHORT LOOM VIDEO WITH YOUR TICKET

Please record a short Loom video showing exactly what is happening and what page you are on.

Then send me the LOOM url/link to a video of the issue (not a MP4 attachment) so I can document exactly what is happening. 

You can signup and download Loom free here: https://www.loom.com/signup

 More details on how to install Loom in the Chrome browser can be found here:
https://support.loom.com/hc/en-us/articles/360002177497-Install-the-Chrome-Extension

Support Staff will do their best to reply to your ticket within 24 business hours. So if you put in a ticket on Friday, staff should answer by sometime on Monday. 

If you have not heard back within 24 business hours, feel free to call our VIP Courtesy support follow-up number at (317) 497-5711 to check on updates to your support ticket.  Please leave a message with your name, phone number, and username.

Note: this number is intended for you to follow up on support tickets that you've already entered into our Support Desk and have not heard back within 24 business hours.