This is a follow-up to your previous request #55474 "Leads"
Good afternoon I cannot login into my account. Not sure what’s going on. I’ve gotten very few leaves for the last few months less than 10. Please advise.
Sent from my iPhone
Push Button Automarketer Support
Public reply
joe@joecrumpblog.com
Sep 8, 2026 5:02 PM
Hello Precious,
Thank you for reaching out to us.
We checked your account and found that it is currently suspended because your monthly subscription payment was unsuccessful due to your credit card being declined.
We previously emailed you on August 18, 2026, after three unsuccessful attempts to process your payment, but unfortunately, we did not hear back from you.
This suspension is also why you are currently unable to log in to your account. The credit card currently associated with your account ends in 2262. Before asking us to try the payment again, please make sure that this is the correct card and that it has sufficient funds available to cover your monthly subscription.
Once you have confirmed that the card is ready to be charged, please reply to this email and let us know that we can attempt the payment again. If the payment is processed successfully, we will reactivate your account.
It is important that we hear back from you as soon as possible. If the account remains suspended without payment or a response, the system may eventually release the phone numbers associated with your account. Once those numbers are released and the recovery period has passed, they may no longer be retrievable.
Please confirm that you have received this email and let us know how you would like to proceed.
Thanks, Support Team
Push Button Automarketer Support
Public reply
joe@joecrumpblog.com
Sep 10, 2026 3:53 PM
Hello Precious,
We received your voicemail today regarding your account being suspended.
We previously responded to you by email regarding this issue, but we have not yet received a response from you. We wanted to reach out again so we can help you get your account reactivated as soon as possible.
Your account is currently suspended because we were unable to process your monthly subscription payment. We attempted to charge your card multiple times, but the transactions were declined. We also sent you an email on August 18, 2026, regarding the unsuccessful payment attempts.
The credit card currently associated with your account ends in 2262.
Please check that this is the correct card and make sure it has sufficient funds available. Once you have confirmed this, please reply to this email and let us know that we have your permission to try charging the card again. If the payment goes through successfully, we will reactivate your account.
It is important that we hear back from you as soon as possible. While your account remains suspended, the services associated with your account cannot operate normally. If the account remains suspended for an extended period, the phone numbers associated with it may eventually be released. Once released and outside the recovery period, those numbers may not be retrievable.
Please reply to this email as soon as possible to confirm that you received it and let us know whether we can attempt to charge the card ending in 2262 again.
Thanks, Support Team
Push Button Automarketer Support
Public reply
joe@joecrumpblog.com
Sep 22, 2026 9:49 PM
Hello Precious,
We received your voicemail regarding your Automarketer account being suspended, and I wanted to follow up with you again.
Your account is currently suspended because we have been unable to successfully process your subscription payment. Your first outstanding payment was due on August 16, 2026, and since another billing cycle has now passed, there are currently two outstanding monthly payments on your account.
We have responded to your previous emails regarding this issue, and Joe has also reached out to you. Since we haven't heard back from you, it is possible that our previous emails did not reach you or may have gone to your spam/junk folder.
We definitely don't want you to feel that your messages are being ignored. We have been trying to reach you so we can help resolve the billing issue and get your account active again.
Please reply directly to this email when you receive it so we know that our messages are reaching you. I have also copied Joe on this email, as we want to make sure we can get in touch with you and resolve this as soon as possible.
Once we hear back from you, we can help you take care of the outstanding payments and get everything sorted out.
Thank you, Precious. We look forward to hearing from you.
Best regards, Support Team
Joe Crump
Internal note
joecrump2@gmail.com
Sep 22, 2026 10:02 PM
Hi Precious, I wanted to make sure you got this. Let us know.